PRIVACY POLICY

Last updated [25 February 2021]

We collect contact information. 

When for example you make a booking using the website’s reservation form, you will be asked to provide your contact information such as name, email address and phone number.

We collect usage information.

We may collect information about the browser you are using. We might look at what site you came from or what site you visit when you leave our website. If you are using a mobile, we may collect information regarding your location if location services is enabled in your device settings. We may also collect device identifiers.

 

Why we collect personal information?

Your contact information is collected in order to create a reservation under your name for your visit to the restaurant. Your email address or phone number will be used to contact you and confirm your reservation. We might use it to send you information regarding our services or reply to any questions and requests you have. This information will be used for these specific reasons stated above only.

 

How we collect such information?

When you fill out the “Book a table” form (Form Submission app made by Wix) your contact information is saved along with the submission time and date. This data is saved to create a contact in our contacts list. Whenever visitors submit a form on our site it reaches Wix Inbox, our email and our submissions table that only we can see and have access to.

 

How do we store collected information?

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

Sharing with third-party partners.

We work with third-party partners who help us provide and improve our services. We don't sell any of your information to anyone, and we never will. The third-party partner we share information with is Google Analytics. This service gives us insights into how visitors find and use our website. It provides information like where they came from, what browser they are using, what page they clicked on, how long they stayed on the website, what form they submitted etc..

 

 

Customer Privacy and GDPR Requests.

The EU General Data Protection Regulation (GDPR) is a data privacy regulation to protect all EU citizens’ data. It gives our site’s visitors, among other requirements, the right to receive or delete all their personal data.

 

How can visitors withdraw their consent for collection of personal information?

If you don’t want us to process your data anymore, please contact us at twindragonkos@gmail.com.

You can email us and request to send you a copy of your data or permanently delete your data that our site has collected. You will need to confirm your identity and contact details before you get a copy of your data file.

 

What is included in the visitor’s data file? What is erased when we delete a visitor’s data?

  • Contact details

  • Activities

  • Other

 

What is not included in the visitor’s data file. What is not erased when we delete a visitor’s data?

  • Data collected by third-party apps on our site is not included in the data file and is not erased when we delete the visitor's data. It is our responsibility to retrieve the visitor's data from our site's third-party apps and include it with the data file. There are currently no third-party apps on our website.

  • Data collected by other services implemented on our site is not included in the visitor's data file or erased when we delete the visitor's data. This includes, for instance, data collected by tracking and analytics tools, such as Google Analytics. It is our responsibility to contact these services and retrieve or erase our visitor's data upon request.

 

Cookie data.

When users visit our web page, cookies can be both set on their computer (downloaded) and retrieved by the website (uploaded). Learn more about how we use cookies in the Cookies Policy.

 

Privacy policy updates.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Our Contact Information for questions or requests.

Email: twindragonkos@gmail.com

Tel.:0030 22420 24152

Twin Dragon

28G George Averof street

Postal Code 85300

Kos, Greece